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Cancellation policies

REOPENING PROTOCOLS FOR SEVEN SOUTH STREET:
When entering the office if you have not been vaccinated then please wear a mask and please sanitize your hands when you enter (that is located just inside the door). Hand sanitizer will be provided for your use during your stay in a small container in your guest room. Please sanitize when re-entering your room each time in order to help prevent the spread of the virus.

Cancellation Policies
: if your travel plans change and you must cancel your reservation, please call us at least 30 (thirty) days prior to your arrival date to cancel with a full refund less a $50.00 cancellation fee per room. If less than thirty (30 days but more than fourteen (14) days is given, a gift certificate in the amount of your deposit will be issued and may be used towards another visit within 6 months. Please note that some restrictions may apply when rebooking, such as minimum night stays. In the unlikely event that you must cancel with fourteen (14) days or less, please understand that we must ask you to take responsibility for your entire reservation. There is no refund for early departure. We always recommend travel insurance. Check out this website for travel insurance information: www.travelinsurancereview.net/trips/bed-and-breakfast/

Dates and Room Changes: Being a small Bed and Breakfast, cancellations affect us greatly, therefore before making your reservation we must ask you to acknowledge and abide by our policies concerning cancellation. NOTE: A room and/or date change is actually the cancellation of one reservation and the booking of a new one. If the original room is not re-booked, then the guest is responsible for the first reservation per our cancellation policy. Please consider investing in trip insurance if your stay with us is substantial or subject to change. This insurance is commonly available through most travel & insurance agents, AARP, AAA and online. Check out this site for complete travel insurance tips and comparative quotes. www.travelinsurancereview.net/trips/bed-and-breakfast/


Holiday reservations are non-refundable:
We are unable to refund reservations for Holiday weekends, Fourth of July week, Thanksgiving week, Christmas week, and New Year's Eve packages. Please be 100% sure of your travel plans before making a reservation. Again, we recommend travel insurance.

Single Night Stays: 
Due to the extensive cleaning protocol set forth by the CDC we will not be accepting single night stays during our 2021 season.

Winter Cancellation Policy: Because winter weather can be unpredictable, we are extending the following winter cancellation policy to our guests. When the National Weather Service issues an (emergency travel only) advisory for our area due to bad weather, we will contact all guests who have a reservation booked with us for that night. You will then be given the option to cancel and receive a gift certificate in the full amount of your reservation so you can travel when the weather allows for safe travel again. Guests will be charged the full amount of the current reservation and will receive a gift certificate for that amount. This policy has the following restrictions.
1. Your gift certificate must be redeemed within 90 days of the original reservation.
2. If you must cancel the new reservation for any reason, other than winter weather as stated above, the gift certificate will become void and no further certificate will be issued. If a winter weather advisory in this area prevents you from being able to keep your reservation again, we will happily extend the certificate another 90 days.
3. The policy provision applies only to bad weather here in North Eastern Massachusetts. If the weather is bad where you are traveling from but fine here, unfortunately, our regular cancellation policy will remain in effect. Please consider investing in trip insurance. www.travelinsurancereview.net/trips/bed-and-breakfast/


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Other Inn policies

Candles: Open flame candles are extremely dangerous in our home built in 1766. It is against town occupancy regulations to have candles burning in guest rooms.
Check-in: Guests my arrive any time after 3PM as we now have a contactless-self-check-in protocol. *Please note: Restaurants in town close early evening. If you would like to dine on your way to the Inn prior to your late check-in, just let us know and we will happily give you dining recommendations.
Check-out: By 11:00 AM
Children: Children cannot be accommodated under the age of 12.
Deposits & Reservations: Rooms are reserved on a credit card hold; however rooms are paid 30 days in advance by check or cash upon arrival.

Discount rates:
* Discounts cannot be combined or applied to specials and packages
Gift Cards and Certificates: At this time the Inn is not selling Gift Certificates.
Group Reservation: Because Seven South Street Inn is a small three-room guest house we discourage Group reservations. Our regular cancellation policy, therefore, does not apply to these reservations. When reserving more than one room the party making the reservation is responsible for all rooms reserved. A deposit of 50% is required by check of the entire stay will be taken at the time of booking. A gratuity will be added to your group reservation. The balance is due by check-in full 30 days prior to arrival and is not refundable. If you cancel outside of 30 days you forfeit your deposit.
Minimum Night Stays: A three-night minimum stay is required for the 2020 season due to COVID 19 protocols.
Parking: Available off-street parking is limited to one car per room. Second cars or visitors of guests are required to find street parking.
Payment: We accept cash, traveler's checks, personal checks (only by advance deposit)
Room Rates: Please check our online reservation system for current rates. Rates listed are for single/double occupancy and are subject to change. Only room #1 can accommodate a third person at a charge of $35.00 per night. Additional charges may apply on special event weekends.
Smoking and Pets: For the comfort and safety of all our guests, pets are not allowed and smoking is not permitted in the Inn, on the decks, or on the Inns property. If a guest should choose to disregard the smoking policy in my home you will be asked to leave, charged a $250.00 cleaning fee and no refund of your stay will be made.